Heavy Protocol Support

Need Help?

If you are experiencing issues with the app, have a feature request, or just want to discuss Heavy Duty training principles, we are here to help.

Frequently Asked Questions

Q: Where is my data stored?

A: A: All data is stored locally on your device. If you delete the app without a cloud backup (iCloud or Google Drive), your data will be lost. We recommend keeping device backups enabled in your system settings.

Q: I found a bug. How do I report it?

A: Please email us with the details below. If the issue is visual (e.g., charts looking wrong), a screenshot is incredibly helpful!

Contact Us

For bug reports or general inquiries, please email us at:

📧 support@heavyprotocol.app

Please include:

• Device Model (e.g., iPhone 16 Plus, Pixel 9)
• OS Version (e.g., iOS 18.1, Android 15)
• A description of the issue
• Screenshots (if applicable)