Heavy Protocol Support
Need Help?
If you are experiencing issues with the app, have a feature request, or just want to discuss Heavy Duty training principles, we are here to help.
Frequently Asked Questions
Q: Where is my data stored?
A: All data is stored locally on your iPhone. If you delete the app without an iCloud backup, your data will be lost. We recommend keeping iCloud Backup enabled in your device settings.
Q: I found a bug. How do I report it?
A: Please email us with the details below. If the issue is visual (e.g., charts looking wrong), a screenshot is incredibly helpful!
Contact Us
For bug reports or general inquiries, please email us at:
📧 support@heavyprotocol.app
Please include:
- Your iOS version (e.g., iOS 18.1)
- Device model (e.g., iPhone 16 Plus)
- A description of the issue
- Screenshots (if applicable)